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Use cases | TeamViewer DEX

Personal use and SMB TeamViewer RemoteLearn moreRemote support Deliver instant, secure supportRemote management Monitor and manage devicesView plans and pricingEnterprise TeamViewer TensorLearn moreRemote IT support Secure, flexible, integratedOperational technology Remote shop floor accessReal-time troubleshooting TeamViewer DEXLearn moreEndpoint Troubleshooting Identify and resolve issuesEndpoint Automation Automate routine IT tasksConnected worker TeamViewer FrontlineLearn moreLogistics and warehousing Hands-free material handlingTraining and onboarding Fast onboarding and upskillingSee nowMicrosoft IntuneServiceNowFreshworksJiraSalesforceSlackMicrosoft TeamsView all integrationsFor lean IT teams Proactive device managementFrictionless experience Smooth and uninterrupted digital experienceSeamless IT operations Proactive remediations and exceptional serviceTalk to our team Ready to transform?Explore the platformTeamViewer AIDigital Employee ExperienceRemote support and controlAsset and patch managementView all capabilitiesTeamViewer named a leader in DEX TeamViewer named leader in 2025 Gartner® Magic Quadrant™ DEX tools.Microsoft IntuneServiceNowFreshworksJiraSalesforceZendeskSlackMicrosoft TeamsView all integrationsRemote access and support Manage people, devices, and applications – from anywhere.Digital employee experience (DEX) Proactively solve IT issues before they impact productivity.Remote access Improve access with secure connectionRemote control Control device platform-independentRemote desktop Enhance productivity from anywhereWake-on-LAN Enable remote device activationScreen sharing Real-time visual communicationSmart Service Streamline after-sales operationsPersonal use Access devices from anywhereSmall businesses Simplify remote access and supportLarge businesses Scale and secure enterprise ITFreelancers and digital nomads Work securely from any locationManaged service providers Manage and maintain client ITOEMs Streamline support and operationsNon-profit and education 30% discount on TeamViewer technologyAutomotiveAgricultureLogisticsManufacturingRetailHealthcareFinancial servicesFederalTalk to usEnterpriseAbout TeamViewer Connecting people, places, and things securely.Contact support Browse support articles or contact our team.Become a partner Join our global partner TeamUP programSuccess stories Explore results achieved by TeamViewer customers.INSIGHT How Tia helps IT teams turn fixes into reusable scriptsNews and insightsSuccess storiesEvents and webinarsTrust CenterWhy TeamViewerBecome a partnerFind a partnerIntegration partnersContact supportGuides and manualsKnowledge BaseSystem statusCustom modulesFor developersCommunityAbout TeamViewerCareersInvestorsNewsroomLeadershipSports partnershipsSustainability and CSRCorporate GovernanceContact SalesOpen web appManagement ConsoleTicketCustomer PortalTeamViewer DEXOverviewUse casesFeaturesMicrosoft IntuneAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowDEX for Salesforce Agentforce IT ServiceVirtual Desktop Experience (VDX)Synthetic MonitoringSoftware ReclaimDevice RefreshSuccess storiesPricingContact usRead the reportSecure remote control: 1E and TeamViewer Context-rich, policy-first remote troubleshooting—straight from ServiceNow.Enable network logging in web-based applications Enable remote Chrome network log collection and automate log transfers for service desk investigations.Measuring business impact and DEX maturity Quantify ROI in time and cost savings from reduced ticket volume.Understanding device health and experience Get a complete view of your users' digital employee experience by tracking stability, responsiveness, performance, and sentiment on endpoints and software.Finding dynamic information in real time Find dynamically named files, parse them to locate novel issues, and maintain DEX quality after introducing new products.Persona-based, data-driven device refresh Customize resource demands by persona, ensure devices are properly sized, and use real-time data to make informed device decisions.Proactively troubleshoot Microsoft Teams issues Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.Managing battery health Use real-time data to optimize device refresh cycles and ensure right-sized devices, creating a customized refresh strategy tailored to your organization's needs.Managing a data-driven device refresh strategy Leverage real-time data to optimize device refresh cycles and ensure right-sized devices, creating a refresh strategy tailored to your organization's needs.Ensuring patch agent health Monitor and automatically fix patch agent health issues, ensuring smooth patching operations.Increasing patch compliance Streamline patch management with patch status visibility, priority scoring, and direct patching capabilities.Maintaining machine reboot compliance Monitor devices for reboot needs, automate reboots, and prompt users to prevent performance issues and patch errors.Clearing disk drive space Automatically clear a device's disk drive to free up space for important files and patches, while preventing performance issues caused by low disk space.Gathering user sentiment data Deploy custom, targeted surveys to specific groups or personas through the One Platform to gather actionable feedback that drives better decision-making.Managing device drivers Easily investigate installed drivers, check for unsigned or outdated ones, and update drivers or BIOS as needed to ensure optimal device performance.Book a DEX consultationAmericas - EnglishAmérica Latina - EspañolBrasil - PortuguêsCanada - EnglishCanada - FrançaisUnited States - EnglishAsia Pacific - EnglishAustralia - English中国 - 中⽂(简体)香港 - 繁體中文India - English日本 - ⽇本語New Zealand - English대한민국 - 한국어台灣-繁體中文ประเทศไทย - ภาษาไทยCIS - EnglishСНГ - РусскийEurope - EnglishBelgique - FrançaisBelgië - NederlandsBulgaria - EnglishCroatia - EnglishCyprus - EnglishCzechia - ČeštinaDenmark - EnglishDeutschland - DeutschEspaña - EspañolEstonia - EnglishFinland - EnglishFrance - FrançaisGreece - EnglishIreland - EnglishItalia - ItalianoLatvia - EnglishLiechtenstein - DeutschLiechtenstein - FrançaisLiechtenstein - ItalianoLithuania - EnglishLuxembourg - FrançaisMagyarország - MagyarMalta - EnglishNederland - NederlandsNorway - EnglishÖsterreich - DeutschPolska - PolskiPortugal - PortuguêsRomania - EnglishSchweiz - DeutschSuisse - FrançaisSvizzera - ItalianoSlovakia - EnglishSlovenia - EnglishSweden - EnglishTürkiye - TürkçeUnited Kingdom - EnglishMiddle East Africa - EnglishMiddle East Africa - FrançaisTeamViewer RemoteTeamViewer TensorTeamViewer DEXTeamViewer FrontlinePricingTeamViewer ONECapabilitiesTalk to our teamBy IndustriesBy Use CasesBy RolesEnterpriseBecome a partnerFind a partnerIntegration partnersNews and insightsSuccess storiesEvents and webinarsTrust CenterWhy TeamViewerContact supportGuides and manualsKnowledge BaseSystem statusCustom modulesFor developersCommunityAbout TeamViewerCareersInvestorsNewsroomLeadershipSports partnershipsSustainability and CSRCorporate GovernanceContact SalesTeamViewer User Focus ProgramMake work work betterResearch ProjectsNewsletterProduct DescriptionsImprintContactEULA / DPAPrivacy and Cookies

Use cases | TeamViewer DEX,AI智能索引,全网链接索引,智能导航,网页索引

    Enhance every digital employee experience with the TeamViewer DEX platform.